Service and Maintenance

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There when you need us

For over 125 years, we’ve supported Dairy Farms with our exceptional team. Every team member is professionally accredited with MSTA and together has centuries of dairy parlour knowledge.

Talk to a real dairy specialist – every time.

  • We always answer your call.
  • We are there for you any time of day or night, 365 days a year, every year.
  • Our Robotic technicians are trained to the highest standards, and support farms from coast to coast over the south of England.
  • Our parlour, cooling and slurry teams have a wealth of practical knowledge and can easily maintain & repair any brand of parlour or equipment, no matter how old or new.

Call us for great offers on dairy service

Frome & Huntley branches 07860 449 086
Attleborough branch 07485 916 124

    Meet your friendly dairy service team

    Mike Howes
    Frome
    Project & Aftersales Manager
    mike.howes@thwhite.co.uk

    Training & Bio

    Mike has been with us for 14 years and loves solving problems at work. In his spare time he looks forward to long walks on the beach with his partner.

    Sophie Vauden
    Frome
    Admin & Customer Care
    sophie.vauden@thwhite.co.uk

    Training & Bio

    • Technical systems basic training
    • DeLaval Commercial awareness
    Sophie is the voice of calm reassurance that customers speak to when they call for servicing and dairy emergencies. When not talking to customers or walking her dog, she is often found decorating the new home she recently moved into.

    David Arthur
    Frome
    Service Team Leader

    Training & Bio

    • Delpro & Delpro Advanced
    • Technical system training
    • Basic VMS
    • Diploma VMS
    • DeLaval Certified Trainer (DCT)
    • Commercial awareness and business management
    • MEA Level 2
    • Level 3 Refrigeration Engineer diploma
    • F-Gas qualified.
    David has been with us for over a decade and in that time he has loved solving technical problems for customers. He unwinds at the gym, cycling or spending time with his young family.

    Dave Sefton
    Frome
    VMS Service Team Leader

    Training & Bio

    • ISO/VPR200 Training
    • DeLaval Delpro
    • DeLaval Delpro advanced
    • DeLaval Diploma VMS
    • DeLaval Certified Trainer (DCT)
    • MEA Level 2.
    Dave has been supporting customers on their VMS journey with T H WHITE for the past 14 years. In his spare time he says: “My hobby outside of work is golf, when I’m not playing golf I enjoy quality family time”.

    Craig Taylor
    Attleborough
    Depot & Service Coordinator
    craig.taylor@thwhite.co.uk

    Training & Bio

    • Departmental management course
    • DeLaval herd navigator
    • VMS Classic training in Sweden
    • V300 Silver training
    • DCT Training (Delpro certified Trainer)
    • MEA level 2
    After 25 years working in dairy Craig still loves the variety of his job, as every day is different. Away from work he enjoys Norfolk coast walks, family time and meals out.

    Jordon Uzzell
    Frome
    Milking Parlour & Scraper Engineer

    Training & Bio

    • Technical systems basic training
    • Silver & Bronze VMS,
    • CMS Bronze training
    • DeLaval Rotary Bronze
    • DeLaval ISO/VPR200 Training
    • MEA Level 2
    Jordan has been with us for over two years, and focuses on customers throughout the western area of our territory.

    David Webb
    Attleborough
    Dairy Technician

    Training & Bio

    • Rotary Bronze training
    • TSR Training
    • VMS Classic Training in Sweden
    • MEA level 2.
    The best part of David’s job is milking in for the first time in a new installation. At weekends he enjoys flat track racing and is learning to play the blues on the harmonica.

    Tomasz Tomczyk
    Frome
    Milking parlour & slurry engineer

    Training & Bio

    • CMS Bronze
    • ISO/VPR200 Training
    • Rotary Bronze
    • Technical systems basic training
    Tomasz loves that his job is different every day and in his spare time, can be found walking the countryside. He is also our resident film buff!

    James Hamblin
    Frome
    Refrigeration Technician

    Training & Bio

    • Technical systems basic training
    • T300 Smart cooling training
    • MEA Level 2
    • Level 3 Refrigeration Engineer
    • diploma
    • F-Gas qualified.
    James loves that his job has a new problem for him to solve for a customer every day. At the weekends he is usually found dog walking, gaming or flexing his carpentry skills in his new home.

    Matt Rose
    Frome
    Refrigeration Technician

    Training & Bio

    • T300 Smart cooling training
    • Level 3 Refrigeration Engineer diploma
    • F-Gas qualified.
    Over the last 16 years at work Matt has enjoyed building customer relationships and in his spare time he shoots and rides enduro motorbikes off road.

    Andrew Reeve
    Attleborough
    Dairy Technician

    Training & Bio

    • Intro to technical training
    • VPR Training
    • Bronze CMS Training.
    Andrew said “I enjoy the cows and calves most about my job, they just make me smile. Outside of work I like spending time in the garden, going to movies and being around nature”.

    Harry Crowter
    Frome
    Trainee Parlour & VMS Engineer

    Training & Bio

    • CMS Bronze
    • ISO/VPR200 Training
    • Rotary Bronze
    • Technical systems basic training.
    Harry spends his days learning the unique technical skills needed to service dairy parlours and VMS. To relax he visits the gym, goes fishing and loves a good meal!

    Keiran Barret
    Frome
    Dairy Service Engineer

    Training & Bio

    • Delpro & Delpro Advanced,
    • Technical system training,
    • Basic VMS, classic VMS diploma,
    • MEA Level 2,
    • DeLaval ISO/VPR200 Training.
    Kieran enjoys helping customers and solving problems, and enjoys spending time with his two daughters and wife at the weekend.

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